Bridge Subscription Agreement


Welcome! You are entering into this Agreement with Bridge Tech Solutions Pte Ltd (“Bridge”, “We”, “Our”, or “Us”). When You (individually or the entity that You represent) use Our Services, You are agreeing to the Terms of Service (the “Agreement”) below.

This Bridge Subscription Agreement (“BSA”) serves as the framework agreement for Bridge’s subscription services and governs any previously executed and active Order Forms (defined below) and any future Order Forms executed by the customer identified in the applicable Order Form (“Customer”) and the Bridge company identified in that Order Form (“Bridge”). This BSA, the applicable Order Form(s), and any other incorporated terms, comprise the complete understanding between the parties on the subject matter (“Agreement”). This BSA supersedes any previously executed BSA or other master agreement(s) entered into by the parties which pertain to the Services (defined below).


  1. Candidate means the person matched by Bridge to the Customer’s Job Campaign/s
  2. Engage(s) (or Engagement or Engaged) means the employment, hire, or other use, directly or indirectly and whether under a contract of service or contract for services or otherwise, and/or whether, on a permanent, temporary, or other basis, of a Candidate by or on behalf of the Customer, and Re-engages is to be interpreted accordingly.
  3. Bridge Hire Credit(s) represents the maximum number of engaged candidate/s that a Customer can have under its Agreement and its Subscription Plan.
  4. BridgeMe Featured Job Credit(s) represent the maximum number of job campaigns you can have under the Customer’s Agreement and Subscription Plan. Your job will be featured for 30 days, distributed to newsletter, communities, Talent, Partnership, Expert Network, , and emailed to bullseye candidates.
  5. Matched or​ Matching occurs when Bridge submits a person to the Customer in respect to a Job Campaign
  6. Customer means any person, or company  who is subscribed with Bridge Hire with a view to Engaging a Candidate, or to whom a Candidate is matched by Bridge;
  7. Order Form means the document that contains all of the details about your purchase, including your subscription term, products and services purchased and your fees. 
  8. Hired​ means​ that a Candidate has been engaged by the Customer and has commenced as an employee or independent contractor with the Customer
  9. Qualified Candidate means the person matched by Bridge to the Customer that satisfies the requirements of the Job Description submitted by the Customer to Bridge.
  10. Subscription Fee the Customership fee payable by a Customer to access Bridge Subscription, payable in advance
  11. Subscription the type of service and level of access and benefits a Customer as described and executed by the customer on the order form.
  12. Subscription Term means the period during which the Customer has agreed to subscribe to a Bridge Subscription Plan/s
  13. Start Date means the date when “Placed Candidate” is Engaged by the Customer.
  14. User means an individual designated by the Customer to use Bridge


  1. This Agreement applies to all Bridge services including: (a) Bridge Hire (the “end-to-end recruitment subscription”); (b) BridgeMe (Featured Job Slots + Employer Branding); and the entirety of the Services features will depend on the level of access and benefits (“Subscription Plan”) that the Customer has signed up for and paid in accordance to the Order Forms executed by the customer.


  1. Subject to credit approval by Bridge and Customer’s compliance with the Agreement, Customer may access and use the subscription services offered via Bridge’s websites to the extent and for the term stated in the Order Form (“Services”). “Order Form” means an ordering document or online order page for the Services


  1. The Customer and its User shall not lease, (re)sell, (sub)license, assign, distribute, publish, transfer, or otherwise make available any Services to third parties, unless explicitly permitted under the Agreement.
  2. Customer is responsible for providing Bridge with the information necessary for Bridge to provide the Services. Customer is solely responsible for the accuracy, quality and legality of such information. If a Service must integrate with third-party systems or applications used by Customer (e.g., an applicant tracking system (“ATS”), a customer relationship management system (“CRM”), or a learning management system (“LMS”)), Customer is solely responsible for the integration and related activities. Bridge disclaims any and all liability for the use of third-party systems or applications residing outside Bridge’s systems.


  1. The Agreement including these Terms commence on the date when accepted or on the date as indicated in the Order Form and will continue until all Order Forms or Services used by the Customer entered into under these Terms have expired or been terminated.
  2. Your initial subscription duration is specified when the Subscription Plan/s are activated through applicable Order Form (“Initial Term”). Unless otherwise provided in the applicable Order Form, your Subscription will automatically renew for additional successive periods of equal duration to the Initial Term (each, a “Renewal Term”, and together with the Initial Term, the “Term”) unless canceled by the Customer or Bridge. If you do not agree to the renewal, you are entitled to terminate the renewal of the Agreement contacting the contact help center up to the last day of the Term. Your continued use of the Service constitutes your acceptance and agreement to the Renewal Term.
  3. The applicable fee for any Renewal Term will be determined using the then-current list price applicable on the Website for such renewed Subscription Plan/s  unless a different renewal pricing is specified in the Order Form.
  4. Either Party may terminate the Agreement and any Order Form (in whole or in part) by providing the other party with not less than seven (7) days  prior written notice in the event the other party materially breaches any provision of this Agreement.
    1. If the breaching Party fails to cure the material breach within seven (7) day period following the notice of default, the non-breaching Party may terminate this Agreement effective at the end of the seven (7) day period, notwithstanding any other provision in this Agreement. Regarding a material breach of the Customer, Bridge may, in addition to termination, suspend the provision of certain Services, close your accounts, and/or prohibit Customer from creating any new accounts.
    2. In no event will termination of the Agreement or Order Form relieve the Customer of any payment obligation of the Fees payable prior to the effective date of termination
    3. No monies which have been rightful paid to Bridge will be refundable to the Customer


  1. Subscription Fee/s are due and payable in advance on a recurring and periodic basis (“Billing Cycle”). Billing Cycles are set depending on the type of subscription plan you select as indicated in the Order Form.
  2. In case of failure to complete the payment by the due date, Bridge may charge interest on the past due amount at the rate of 1.5 % per month of the value of the applicable Fees, calculated daily and compounded monthly or, if higher, the maximum rate permitted under applicable law
    1. If such failure continues for more than seven (7) days, we may suspend performance of the Services until all past due amounts, and interest thereon, have been paid, without incurring any obligation or liability to you or any other person by reason of such suspension.
  3. If you do not agree with any invoice for Fees, you must notify us in writing within seven (7) days of the date of the respective invoice, failure of which shall result in acceptance of the invoice and forfeiture of your right to dispute the invoice. All undisputed fees remain due according to schedule.
  4. All payment obligations are non-cancelable, and Fees and taxes, once paid, are non-refundable. Except as otherwise set forth in the applicable Order Form(s) and subject to Clause 5 (7-day money-back guarantee),
  5. No refunds shall be issued for partial use or non-use of the Subscription Plan(s) by the Customer.


  1. We offer a 7-day money-back guarantee meaning you have up to seven days to get a full refund on your purchase price. The guarantee applies regardless of whether you’ve taken advantage of our offerings or not. To request a refund simply email us at


  1. If a Candidate is hired by the Customer outside the Subscription term, the Customer shall not be liable for any additional Fee per hire or any Placement Fee. 


  1. The Customer is entitled to an Anytime Replacement Guarantee within the subscription term.
  2. The​ Replacement Guarantee shall apply in respect of a Candidate if the following criteria are satisfied:
    1. Either the Candidate resigns from the Placement or was rightfully terminated within the subscription term.
    2. The  Customer has fully paid Bridge the Fee for the Candidate under this Agreement
    3. The Customer has no outstanding past due invoice/s
    4. The original job description for the Candidate remains unchanged.
  3. No replacement will be made in the following circumstances:
    1. If the Candidate is hired outside the Subscription Term
    2. If the Candidate resigns or terminated outside the subscription term.
    3. If the Subscription Term is expired
    4. if an Engagement is terminated by the Customer by reason of redundancy or convenience; or
    5. the Candidate ceases a Placement with the Customer due to changes in the job specification or structure, operations, or workplace conditions.
    6. Being asked to be involved in anything illegal; or 
    7. Unreasonable demands or behavior from the Customer and its representatives to include such things as, but not limited to, sexual discrimination, religious discrimination, racial discrimination, bullying in the workplace, and other equally derogatory and unreasonable behavior. 
  4. The Customer shall not be entitled to a further replacement guarantee in relation to a candidate who is engaged as a replacement for any other candidate.
  5. This Replacement Guarantee shall be considered void if the 7-Day Money-back guarantee is applied. 

10. LAW

  1. This​ Agreement is governed by the laws of Singapore and any dispute arising out of or in connection with this Agreement, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this provision. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English.